Frequently Asked Questions
Common Questions + Answers
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We primarily care for dogs and cats, but we’re also experienced with small animals such as rabbits, guinea pigs, birds, and fish. If you have a different type of pet, just ask and we’ll do our best to accommodate their needs.
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We come to your home to care for your pets where they feel most comfortable. Depending on your needs, this may include feeding, fresh water, walks, playtime, litter box cleaning, and lots of love and attention. Overnight stays are also available for extra peace of mind.
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Yes! We offer scheduled dog walks to give your pup bathroom breaks, exercise, and companionship during the day. Walks can be customized to your dog’s energy level ranging from a gentle stroll to a more active outing.
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Absolutely. We provide regular updates, photos, and notes so you know how your pets are doing while you’re away. Many clients tell us this is their favorite part!
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Yes. For your safety and peace of mind, all sitters and walkers are fully insured, bonded, and background checked. We take your trust seriously and treat your pets and home with the utmost care.
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Yes, we are experienced in administering oral medications, topical treatments, and some injections (with prior instruction). We’ll carefully follow your veterinarian’s directions to ensure your pet’s health is supported.
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In the rare event of an emergency, we’ll immediately contact you and your designated veterinarian. If needed, we’ll transport your pet to the vet for urgent care. Your pet’s safety is always our top priority.
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Booking is easy! You can request services through our website, by phone, or via email. New clients will start with a free consultation to meet us, discuss your pet’s routine, and make sure it’s a perfect fit.
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Yes! Light home care tasks like watering plants, bringing in mail, and adjusting lights can be included at no extra cost to help your home look cared for while you’re away.
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We provide in-home pet sitting and dog walking in Northwest Arkansas. If you’re nearby but unsure if you fall in our service zone, reach out and we’ll be happy to confirm.
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Absolutely! We offer free Meet and Greets to get to know your pet sitter or dog walker.
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No worries! We have a team of vetted sitters available in case a backup is needed, which is one of the benefits of hiring Bentonville Pet Care.
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Absolutely! Many of our clients have recurring walks scheduled throughout the week. You can choose days or times that work best for your schedule and we’ll assign a dog walker to meet your needs. Discounts available for recurring dog walks.
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No problem! Just let us know as soon as possible and we will do our best to accommodate to ensure your pet is cared for.
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Most clients use lock boxes or keypads. You can follow the procedure that is most comfortable for you. Our sitters and walkers follow strict protocols for home access.
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We walk in most weather, but your pet’s safety comes first. If there is extreme heat, snow, or ice we will do our best to accommodate and alternate outside time with indoor enrichment.